Need help finding more information about a Unit

I am taking a cloud computing course in college and there is a unit which is being explained very poorly. Its unit 12: IT tech support and management
Some topics include health and safety, legislations and now they are making us analyse a system by doing research on the internet, which is bad because I can’t find any information for my assignment. There is no books related to his course and I just don’t understand this unit.

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