<p>My kids wanted Lollapalooza tickets and asked me to buy them. I was on hold so long, both on the computer, and by the telephone, that I decided to buy all I could and sell the ones that they and their friends didn’t want. Long story, short, I ended up with 16 tickets and they only needed 5. I sold the extra 11 on ebay.</p>
<p>Then, yesterday, 8 more tickets show up in my mail. I hadn’t paid for those, so I contacted the ticket company and offered to send them back (which didn’t make my kids happy). The supervisor told me that it wasn’t that easy. She is claiming that she needs all 24 serial numbers because “8 wristbands are inactive”. Do you think this is true? Maybe she just wants to see who made the mistake (forgot to mark my order as fullfilled). I really don’t want to contact my ebay customers, as it may alarm them. On the other hand, showing up at the gate with a wristband that gets rejected would be alarming, too. Chances are they would allow them in, as the wristbands are legitimate. </p>
<p>My attempt to make a few bucks had turned into a giant headache.</p>
<p>Wow, I don’t know what to recommend but that does seem really unrealistic! </p>
<p>Shouldn’t they have some way to know what tickets (serial numbers) you were sent originally (and the final 8?)??? I would tell them your situation that the tickets have already been sent to folks who you are unable to contact and see what she says.</p>
<p>Those tickets were treasures!!! Can’t believe you were able to get 16, but bet you sold them no problem on ebay!</p>
<p>I can’t figure out if these people are really smart or really dumb. They didn’t keep track of serial numbers and they didn’t even require a signature upon delivery. What happens if people don’t get their order? I know someone didn’t get their order, because of my extras. They sent them out in regular envelopes. What if chips are damaged in the mail? When I sold mine on ebay, I put them in a padded envelope and required a signature.</p>
<p>Maybe if you were able to sell the others so easily on ebay, pay for/keep these extras and sell them too!! But get IN WRITING (email is fine) that they have not deactivated any wristbands</p>
<p>They haven’t deactivated any, as they don’t even know any of the serial numbers they sent out. The ticket woman is telling me that one of the groups of 8 was never activated to begin with. That’s her explanation for sending out too many wristbands. I just thought I could send any 8 back. She really wants all the serial numbers, but she could want that to determine which shipment was a mistake.</p>
<p>She or someone there screwed up - should not be your problem to rectify the situation -especially since it is complex. But then again, you want to be able to move forward and know that all your tickets will be legit when people go to the gate.</p>
<p>THis is through Frontgate right? Coachella uses them as well, and I’ve definitely heard of deactivated wristbands being mailed out. </p>
<p>WHat I’d recommend is contacting the people to whom you sold the tickets and ask if they have registered their wristbands. If they haven’t, make sure they do so now. That way, if there are problems, you know which bands are the bad ones.</p>