I went to a doctor’s appoint on Wed and they wanted me to ‘update’ information because they switched patient portal companies and asked me to sign up with a log in name and password. I asked ‘now what?’ like how do it use it, I don’t want an app on my phone. Told no problem, I can just get phone calls and I said good. Three, or maybe 4, people said they’d call me, with lab results. On thurs I got 2 emails but could only access them through the app. Finally got in (after a code required) and then couldn’t get it opened again (system just kept buffering on both phone and computer). Answered their message but couldn’t pull up next message. Today got another message thru the app. NEVER got a call from any of the 3 people who said they’d call.
Today got another email thru the app with someone about a prescription that I told them was denied yesterday.
Then got a satisfaction survey. Am I satisfied? No no I am not. What could they do to get the highest marks? CALL IF YOU SAY THREE TIMES THAT YOU ARE GOING TO CALL! DON’T ASK IF I’D LIKE TO LOG IN USING MY AMAZON ACCOUNT. PUT A PHONE NUMBER ON THE APP LOG IN PAGE.
And if you do all those things, you’ll get an okay mark. Not top. Everyone can’t make varsity but saying I’m satisfied, but not highly satisfied, should be enough.
Our neighbor asked if anyone who lives near him has a camera that might have caught someone stealing a very large, heavy piece of contractor equipment from his yard overnight. Congratulations, you managed to say racist things about not one, but two ethnic groups in your response.
Biggest fight in a very long time because apparently the first three words I speak aren’t completely clear to you so you interrupt instead of waiting for me to finish the sentence. All my fault because I don’t know how to talk to you; apparently not because you don’t know how to listen.
Just had to leave from work to meet my mother in the ER, and then spend the night at her house without having an overnight bag, because she couldn’t get up after “falling” (she didn’t fall, she was putting something in a lower cabinet and couldn’t get up after). This is what happens when you are 88 years old and don’t listen to your physician daughter when she tells you not to fast for Yom Kippur and then entertain 20 people for break the fast. Luckily, it was just dehydration, but when you are 88, that can be serious. Typical for an ER, we were there for 10 hours and no one thought to bring her even crackers and juice after it was all sorted out and she was waiting to be discharged.
To add insult to injury, all she kept talking about in the ER was that her leftovers were going to go to waste if she couldn’t invite people over for dinner in the next few days. I had the “pleasure” of eating the egg salad . It was too late to run out for something by the time I got her home, and nothing else in the house worked with my allergies. Who the hell adds gelatin and roasted red peppers to egg salad? (She wanted it to look nice in a mold)
I love that you told me you couldn’t live far away from YOUR grandchildren like I do. So you moved around the corner to be a “hands on grandma”. You know unlike me
The baby is 2 months old. There’s an actual crisis. Mom and baby had Covid and dad is in the hospital.
Where are you? Oh yea, up at the cottage you rented.
Good thing your ex husband could go. Of course his dad was in the hospital but they aren’t any concern of yours now.
Never change ex sil, never change. I’m sure your Facebook page is full of adoring baby pics
I’ve been having a major pity party for myself all afternoon over things that are threatening something important to me, but logically not to anyone else in the grand scheme of things…
Soooooo… trying to be positive. I’m so very thankful I had the in-laws that I did, and very glad my parents have just let us be ourselves and accept us for who we are and what we have to give… And I will strive to do the same with my FDILs… They are lovely people (for real!)
And S2/FDIL2 signed the contract and set the date of their wedding in 2027, so I do know I have a lot to be thankful for….
I may have also increased my United Way contribution this afternoon because of this as well. They asked at a good time…
Today my dental hygienist told me that approximately 1/3 of her patients rarely or never brush their teeth. And when she gently encourages better hygiene most pay lip service but don’t improve, while a significant number push back, telling her they’re not going to change their behavior.
Well it’s good news right now, but I can’t help thinking that based on past experiences, disappointment will be following. It’s just been a long string of bad luck and it’s so hard to be optimistic.
I just hate, no, I loathe it when people use the word, “simplistic” instead of just saying, “simple” which is almost always what they actually mean. Do they think it makes them sound smarter? Those words are not interchangeable, people! They actually mean entirely different things.
I’m not even going to cop to being pedantic on this one; just stop it!!
Last week went to the NP office and told her I wouldn’t be taking two expensive medications beginning in Jan because they cost too much and I don’t like that they advertise on TV, driving up the price.
1 NP sent in a new prescription.
2 Insurance called me twice to say the prescription was denied.
3 I called ins to find out why. Wrong dosage
4 I sent message to NP that the dosage wasn’t approved and that ins would be contacting NP
5 received messages from NP and the prescription office at medical practice that script was fixed.
6 Went to the pharmacy. NOT fixed
7. Called insurance again to get the info on what would be approved
8. Called 800 number for med practice to find out what the problem was and WHY oh WHY can’t I just call the NP directly. She said she’d message the NP about the incorrect script. I found out that 2.5 mg isn’t approved but 5 mg would be. I said I didn’t want to take 2x the amount the NP thought was correct and I would NOT split a pill. Told the NP would call me. 9. Someone else from the NP office called back. She couldn’t answer my question of why the manufacturer’s website says don’t mix this drug with another one I’m on. Had to call back again that the NP says it’s okay to mix the drugs. I have no confidence in this.
Okay, If I die you are all witnesses that I told them the website said don’t mix.
If I could just speak to the NP this wouldn’t have taken more than a week and wasted the time of the medical office, the pharmacy, the insurance company and ME.
I’m going to be really sad if my kid has any air travel issues a week from today. Kid visits here once a year, and we have been looking forward to it for a while. Please…no issues.
Tell me that “it’s on Sharepoint” or “it’s on Microsoft Teams.” GREAT! Can you send me the specific link to where I can find the ACTUAL DOCUMENT! For the love of ALL THAT IS HOLY, do you people not realize HOW MUCH OF OUR COMPANY’S STUFF IS ON SHAREPOINT AND TEAMS?!
Tell me to submit a Help Desk ticket AND tell me that I have to use a specific Help Desk form to request the thing, but DON’T send me instructions on how to actually get to the RIGHT FORM to request the thing, thus resulting in me spending over an hour looking…and yes, I DID use the search capability on the Help Desk website…the search function is not very helpful. Guess what? I filled out the wrong form for each of the 3 different tickets I had to open.
Immediately after I submitted each blessed Help Desk ticket, send me an automated email asking me to provide information on what software is required. I PUT IT IN THE DARN TICKET, FOR THE LOVE OF PETE! Just read the details I put in the ticket!
If I filled out the wrong form, don’t tell me that. Just let the ticket sit there in Help Desk Purgatory until somebody makes a stink to make sure it goes to the right place.
People who speak slowly, causing the meeting to last an hour when we really could get everything sorted out in 30 minutes.
People who have the attitude of “that’s not my job.”
Thank you for listening. Getting off my soap box now.
Went for my flu shot yesterday. I am in the ‘get the old fart version’ category. I check in. They verify my info including DOB. Pharmacist comes in with her little blue basket containing the paperwork and the loaded syringe. Asks me to verify my DOB. Then asks me how old I am..I tell her, and mention that I’m here for the old person version.
She says -yup, that’s what I have here but you look so young I wanted to double check and made sure we had it all correct’.
. It was too late to run out for something by the time I got her home, and nothing else in the house worked with my allergies. Who the hell adds gelatin and roasted red peppers to egg salad? (She wanted it to look nice in a mold)
