<p>***We have figured this out. Confusingly, a student has both a “<a href=“mailto:username@oberlin.edu”>username@oberlin.edu</a>” and a “<a href=“mailto:firstname.lastname@oberlin.edu”>firstname.lastname@oberlin.edu</a>” ID. Anyway, problem solved (but CC won’t let me delete my own post.)</p>
<p>Can anyone provide accurate instructions for setting up an Oberlin e-mail account? The “Big Book of Forms” (page 8) instructs the student to go [Center</a> for Information Technology, Oberlin College](<a href=“http://www.oberlin.edu/cit/newobie]Center”>http://www.oberlin.edu/cit/newobie) and “follow the online instructions.” It says “you will need your username” - but [Center</a> for Information Technology, Oberlin College](<a href=“http://www.oberlin.edu/cit/newobie]Center”>http://www.oberlin.edu/cit/newobie) asks for a username with an “@oberlin.edu” suffix - which seems to indicate the student should enter their email name, not their user name. </p>
<p>Thanks for any assistance you can provide!</p>