SFSU Acceptance E-mail and Further Steps


I received an e-mail on Dec 2019 stating that I was accepted to SFSU for Fall 20. I have a question to ask. When I log in to the online portal, their admissions status just shows my application number and my major and not my acceptance offer. I also wanted to see if I only have to just send my final transcript after I finish my last semester this spring at the community college. Any ideas on what I should do? I was planning on calling but I was wondering if other SFSU applicants also ran into this.

Thank you in advance!