Small Claims Court Advice vs Nissan

<p>My estimate has 2 parts, one for $900 and one that is between 200-300. I don’t know why both were listed as part 2 is essentially the piece of part one that breaks. When the problem first happened part one has to be used, after it became common part two was released. Not sure if they wrote both because they weren’t sure what was needed or what. I will certainly ask. Labor was quoted around $200. Unscrew some bolts then unhook all the electronic connection, unbolt and rebolt. </p>

<p>I will ask for labor. I believe this is Nissan warranty company paying, so not really “Nissan” admitting liability. From what I’ve read “goodwill” labor comes out of a dealership fund at their discretion. Would be nice if warranty conwill pay, but since its technically expired…</p>

<p>I had two issues here, one is could I get them to honor the warranty given my mileage, the other was if they didn’t, would I get anywhere with corporate based on poor design and defect?</p>

<p>At this time the warranty route seems the way to go. </p>

<p>Any suggestion whether I should go over in person to schedule and ask for labor rather than phone? Also, considered asking my original salesman if he has any weight since I might trade. I think he remembers me. I don’t want to invest any $ I don’t have to since probably trade by spring, or December if hubby on board.</p>

<p>I’m just glad this is my biggest problem right now. Others have much worse. S1 might get laid off next week from the job he started early June, right after grad. Mortgage business…need I say more?</p>

<p>It seems that you’d have better luck on the convincing part if you were there in person. That way you could also ask to speak to whoever the manager of the department is since they generally have more discretionary power than the service advisors you’d normally speak with. If you don’t get anywhere that way you could ask for whoever’s above that person. Try to get them on your side.</p>

<p>That’s lousy about what S1’s facing - I heard about the mortgage business layoffs.</p>