transcript question

<p>my transcript and counselor recommendation (should) have been sent in the same envelope. however, on the NEU website, it says they have received my counselor rec but not my transcript. how long should i wait to contact them?</p>

<p>I had a similar problem where my transcripts had my proper name but my rec had my nickname, and the website only registered my transcript. I contacted them about two weeks later via email, and they responded immediately. When I checked the website the next day, everything was in order.
I would email them soon, because they most likely have everything in their office anyway. Hope it works out!</p>

<p>thanks! that’s probably the issue, as i have 2 different last names i go by.</p>