UMass Lowell Financial Aid Verification

Financial Aid verification at UMass lowell is literally killing me slowly as we speak. Judging how the processes can stall for month(s) and how the office is completely not interested in helping me in any way I feel like it is something I will have to deal with for the rest of my stay at UMass Lowell. What was your experience with financial aid office?

Same issue here, my son has been admitted as a freshman at uml and his verification is getting delayed by their solution center.