Urgent CUNY issues

   Hello I'm an applicant and I contacted with my college to see whether my required items such as immunization records were successfully submitted or not. However they said I was not in the system and they need my EMPLID. 
   When I tried to claim my account on the CUNYfirst website. Although I typed my infomations correctly, it said "User Not Found." So I called the admission office several days ago and a representative told me that they were still updating informations to the system and I need to wait. However I'm still unable to get my EMPLID now.
   Tomorrow is the deadline, please help me!!!!!