<p>Byerly:</p>
<p>Sometimes a student newspaper is not the best way to get the full story.</p>
<p>The Dean of Admissions is a fairly young guy, James Bock (Swarthmore Class of '90) who was promoted from Assistant Dean to acting dean and then Dean in 2000 when Robin Mamlet left to become Admissions Dean at Stanford.</p>
<p>By all reports, he is extremely well liked and does an excellent job. Students report being “freaked out” when they show up for first-year orientation and the admissions deans, including Bock, start rattling off details of their ECs and essays in coversation.</p>
<p>The changes described in the article have all involved the clerical staff. Reading between the lines, the two key clues that stand out are the years of service (20 years) and the lack of proficency in Word and Excel. </p>
<p>Obviously, Bock is constrained by common decency in what he is going to say on the record. But, I suspect the real story is that a number of 65 year old ladies in the office were given retirement packages with an eye towards the kind of skill set appropriate to an era where huge file cabinets of application folders are being replaced by computer files, e-mail requests, and on-line tracking of application status. For example, this past year was the first time that applicants were given a password to a website where they could track a checklist of received items and so forth. </p>
<p>It is not difficult to imagine a clerical staff routed in paper tracking struggling to adapt to that kind of fundamental change in the process. Likewise, the bulk of student communication with an admissions office is now handled by e-mail. Given the volume of applications and the rapid change to on-line applications, it is not possible to delay the implementation of technology. Clerical staff who are not proficient even in Word or Excel would be an impediment. The new admissions office was clearly designed for the changeover, judging by the number of workstations in the office layout.</p>
<p>I think the most telling quote in the article was, “I’ve been here long enough to have worked through several administrations and it’s nothing like it was 25 years ago.” </p>
<p>Indeed. Admissions is certainly not like it was 25 years ago, something to which anyone who has wrestled with the online Common Application can attest!</p>
<p>Of course, recent students would be up in arms. After all, we are talking about very friendly little old ladies who had been there forever.</p>