When parents and student do not agree on the college

This is my concern. It was an admissions visit that was starting within the hour and it was turning dark out and very cold out and they were very rude and told me I had to wait outside with my small child. If this is how they treat people coming to an event like this, I am guessing that in the long term, it would get worse. If it were never worse than it was on this visit, it will still be awful.