<p>Went to Enterprise today to buy a used car. There is a sale this weekend where you get $750 plus the Blue book value of any trade in. The salesman and appraiser swore to me that my trade in had no blue book value because it was too old and beat up. I walked out on the deal and checked on their statement. My trade in fits the “fair” category to a T, actually a bit better than that but not “good”, and yes a value was generated when I put in the specs. Bold faced lie, I was told. Where should I file a complaint where it would give the most impact to these scam artists?</p>
<p>YOu can file complaints with the BEtter business bureau. Also the Consumer Protection division of your State Attorney General’s office. WRite a letter to the company. If you don’t have a twitter account, get one, it’s easy … and twitter about your problems. Include a hashtag for Enterprise. You’d be surprised how many companies are paying attention, lots of attention, so social media and the complaints that are surfacing. Might also google around using key words like enterprise complaints “discussion board” and light it up!</p>
<p>Please don’t complain about Enterprise. I want them to stay incompetent.</p>
<p>A couple of years ago, I put a big scrape on one of their rental cars. The damage was duly recorded when I returned the car, and I was told that I would be contacted by a central office and sent a bill for the damages.</p>
<p>But they forgot to do it.</p>
<p>When I finally got around to inquiring, about four months later, I was told that they had forgotten about it for too long, by their own rules, and that I would not have to pay for the damage.</p>
<p>So please don’t smarten them up. Sometimes stupid is better. ;)</p>
<p>I have purchased used cars from rental firms before but my research indicates Enterprise is not the best deal. Check out Hertz- google hertz cars sales. You can rent it for $49 dollars for 3 days and they credit you that fee if you purchase the car. You can drive it for 2 hours for free. It is all done on the internet. I will get the exact site.
HertzRent2Buy.com</p>
<p>OP, how is it a scam? They did not want your trade. You had no contract. The “books” are useless. All you will ever get in trade at best is the price the dealer can buy the same car at auction. </p>
<p>Sell your car privately if you. But there was no scam. There was not a deal. Big difference.</p>
<p>If they are advertising one thing - and then don’t do it - that is against the law. The local District Attorney’s office would also probably be interested.</p>
<p>[Enterprise</a> Car Sales](<a href=“http://tradeswelcomed.com/?q=ecs3hp]Enterprise”>http://tradeswelcomed.com/?q=ecs3hp)
^I found this on the internet</p>
<p>From the link:
“Trade-In values obtained from © 2010 Kelley Blue Book Co.s website KBB.com. Blue Book Trade-In Value is based on accurate condition rating and mileage of vehicle. Accurately appraising the condition of the vehicle is an important aspect of determining its Blue Book Trade-In Value. If a Blue Book Trade-In value is not available for your vehicle Enterprise will provide a fair and competitive value for customers vehicle. Additional trade-in value of $750 is not available on vehicles other than used passenger vehicles or light duty trucks, vehicles without a Blue Book Trade-In Value or if an Enterprise Car Sales vehicle is not purchased. Customer is responsible to any extent vehicle pay-off exceeds Enterprise offer. Customer must provide required proof of ownership/registration and all other necessary paperwork to transfer title. Restrictions apply. For details, see an Enterprise Car Sales Manager. Offer void where prohibited. Offer valid from 7/1/10 - 7/5/10.”</p>
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<p>Reminding them by inquiring doesn’t sound all that smart.</p>
<p>^But honest…you can close the book on that incident nowl</p>
<p>What make, model and year was the car? If I were posting such I’d surely include the information.</p>