<p>I will also say - I LOVE THIS THREAD TOPIC! so helpful & positive :-)</p>
<p>New to posting, but have read these threads for a while now … and we are also new to visiting schools.</p>
<p>My daughter received some helpful/positive feedback from the chair of USI during a performing arts-specific college fair in the fall of 2012. She wrote him an email, asking for information on visiting soon during an upcoming performance. He called me (my cell was the number my D had given him in her email) and we talked for some time about their program. He followed up with emails to me and the admissions office, as well as the box office, where he provided comp tickets to their next show, and info on local accommodations.</p>
<p>We visited and met with him, the head of the faculty, a couple of students, and my D was able to sit in on a class and take a tour. We absolutely loved their black box production and my D said, “why does nobody talk about this place?” … and this is a kid who sees shows almost every weekend and attends a performing arts high school.</p>
<p>The school is a medium-sized state school, and the campus does not wow you, necessarily. What DID wow us was the customer service of the chair, the faculty, and the entire admissions office. We felt like, “whoa”, this place sincerely is interested in my kid’s experiences here. </p>
<p>The chair of the department took my kid into his office and sat with her and answered questions for half an hour…and described to her in great detail the relationship between USI and the local theatre (New Harmony), with which the university has a very unique, summer stock-professional type of relationship. He acted like he had all the time in the world for us, as did the teachers and the students we met.</p>
<p>Besides the customer service aspect, there was also a huge plus on the horizon in the form of a multi-million dollar new theatre being built on campus for 2014. State of the art everything.</p>
<p>The customer service received and the new theatre, though, would not have sold it if we didn’t feel the show wasn’t also top-notch.</p>
<p>So, even though we’re pretty new to this process (current junior), she HAS visited several schools and we didn’t feel nearly as welcomed or like “real people, not stats” as we did at USI.</p>