drugstore dispensing wrong number of pills?

<p>I take two pills a day for a relatively minor condition. About 10 days ago, I ran out. I submitted a refill request and was told that I’d have to wait two more days before the insurance company would cover it. They gave me 4 pills to take in the meantime, saying that they might have miscounted. I filled the prescription a week ago today, the first day I could. I took one Saturday night, and then put 14 in my pill dispenser. I emptied it tonight and just refilled it, putting 14 of the pills in for next week. I noticed that there weren’t very many pills left in the bottle, so I counted. There are only 11 left. So it looks like they dispensed 40 instead of 60. And I wonder whether they dispensed too few the month before, too.</p>

<p>I am going to run out a few days before I can refill the prescription again. I will call them tomorrow and ask about it, but as far as I can tell they’ve dispensed 40 instead of 60 the last two times. Unless I’m going crazy!</p>

<p>This medication is not anything that is abused, or that would have street value, so I don’t think anyone could be stealing it. I don’t understand how they could make such a large mistake twice in a row. </p>

<p>Has this happened to anyone else?</p>

<p>Did you double check to see that was what was prescribed?
I haven’t had that happen, but I can see how at some pharmacies it would be easy to have a mixup.
Does it say on the bottle that there are 60 in the bottle?</p>

<p>Is this a chain pharmacy or a private owned one? I thought that the chains all use pill counters. </p>

<p>If it isn’t a drug that is abused or has street value, then you may be able to pay out of pocket (like $4) for a bottle of the needed pills…before insurance will pay. H has had to do that sometimes when he has misplaced his thyroid meds. He’ll get them refilled before the 30 day mark and just pays cash for them. Sometimes the generics can be bought for less than a couple of bucks…which can be cheaper than an insurance co-payment!</p>

<p>Yes, it does say 60 on the bottle. And the directions are 2 per day. </p>

<p>I guess in the future I’ll have to count the pills immediately, before leaving the drivethrough counter that I usually use. I’m sure the driver(s) behind me will love that.</p>

<p>I’ll call them tomorrow and see what they say.</p>

<p>That does seem strange, that they’ve made a mistake more than once with same prescription.
And you’re sure it wouldn’t have any street value.
How annoying.
I don’t even count mine, but sometimes I do run out, maybe I better check!
( but it’s Safeway & I’m sure they use a pill counter)</p>

<p>That’s very strange. Does your doctor give you free sampling?</p>

<p>Talk to the HEAD pharmacist, and go inside to do it, not at the drive-thru! Don’t wait until your next Rx is due, call tomorrow and find out when he/she is working next. Something is wrong- either they are not reading your Rx correctly or someone is stealing the pills. Either way, you are not getting what you are supposed to and you need to deal with it promptly.</p>

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<p>Or you could pull out of the drivethrough lane and into the parking lot, and do your counting there. If there’s a problem, you can go right back through, or into the store. In my experience, if the mistake is brought to their attention immediately, they’ll just fix it right then. If you wait till you’re down to a week’s supply, you’re out of luck.</p>

<p>The next time you have a full bottle of 60 pills, study it to see/feel what a full bottle should look/feel like. Then each time it’s refilled, you can eyeball it and perhaps identify the problem as soon as they hand you the bottle. That’s how I found a mistake; the bottle just didn’t look right. I took it right back to the counter before I left the store, the pharmacist recounted, and added the necessary number of pills.</p>

<p>Take a look at the pharmacy PSA thread. Your pharmacist is probably understaffed and overworked. Thank goodness you got the correct medicine…</p>

<p>Understaffed and overworked, but never counting out too many pills by mistake?</p>

<p>I took one Saturday night, and then put 14 in my pill dispenser. I emptied it tonight and just refilled it, putting 14 of the pills in for next week. I noticed that there weren’t very many pills left in the bottle, so I counted. There are only 11 left.>>>>>>>></p>

<p>Pharmacist here. Call right away,don’t wait, and explain what has happened twice in a row. They absolutely must figure it out for you. Glad you have a pill box thingie so that you found it precisely and early on. </p>

<p>Let’s see how many customers would notice and complain if they got “too many pills”, sorghum! ;)</p>

<p>Check the dosage of each pill dispensed to you.
Are you supposed to score (break into two) some of the pills to administer to yourself the correct dosage as ordered by your MD?
For example, the dose you are to take is 300mg.
The pharmacy dispenses 200mg pills to you.
You score some of the 200mg to make 2-100mg pills.
The half pill with a whole pill makes 300mg.</p>

<p>^^^They would only do that if they explained it to you. I hope.</p>

<p>That’s wild. The very same thing happened to me 3 dats ago.I tried to get a statin refilled and said they couldn’t refill until oct 15. Supposedly there was 90 in the bottle. But I’m thinking there were less than 30. They gave me some to tide me over. I remember thinking when I got the prescription that there weren’t a lot of pills in the bottle.</p>

<p>I’m going to call them tomorrow. It’s a CVS, so I would think they’d use an automatic counter. </p>

<p>These capsules can’t be cut or broken. </p>

<p>ohiopublic, when I ran out about 10 days ago, I was confused. I could not understand why I was running out. I asked if I could buy a few to tide me over until the insurance company would allow a refill. They just gave me 4, saying that maybe they’d miscounted. I think now they must have miscounted twice in a row, and by a lot of pills. </p>

<p>So why haven’t you called them?</p>

<p>At my CVS, a human pharmacist does the counting.</p>

<p>Are you sure?</p>