eBay second chance offer

Parent Cafe
1

<p>Seeking inputs from those who has experienced with this subject.</p>

<p>I bid on one item couple days ago, not really paying too much attention to it. At the end of the auction, I think I am the 4th high bidder. </p>

<p>Got a second chance offer yesterday. I contacted seller and got no response. I called eBay and confirmed this is a real offer and the item will be covered under ebay protection plan. The item is not very expensive but I am just not feeling it.</p>

<p>The seller has about 50 feedbacks but all from buying items. The last feedback was like in 2006. The listing says the item is in TX but the seller registration is in Germany. When I use the advanced search to obtain the seller contact information, it comes back emtpy. </p>

<p>If you have any experiences with ebay second chance offer and their protection plan, I really like to get advise from you. Danke</p>

2

<p>I can’t tell you anything you don’t already know. Doesn’t sound like a good deal.</p>

3

<p>If you do not have a burning desire, you do not have to buy it. some times the seller has spares to sell, thus the offer. He is trying to save some listing fees. You are not obligated to buy. The old feedbacks may or may not be a red flag, I have two ebay registered ids and I do not use one often.</p>

4

<p>Thanks, EK4 and ALP. Have you experienced with second chance offer before? </p>

<p>The price is very attractive so I do have a burning desire to get this item.</p>

5

<p>If it’s a legitimate ebay 2nd chance offer and you run it through Paypal you would be covered that way also. If it’s not a ton of money it might end up worth it. In all the years I’ve been burned only 2x by sellers and both times my money was returned through Paypal and it only took about 2 weeks. Keep all your correspondence through Ebay so their is a history.</p>

6

<p>I’ve purchased from “second-chance” offers and have not had problems.</p>

7

<p>As a seller on eBay, I have at times offered a second chance offer to buyers, but 90% of the time, sellers don’t bite. I think they are concerned with authenticity. Most of the time I don’t offer second chance offers, because they do not seem to be popular in my category.</p>

<p>However, I can tell you that there is nothing wrong with accepting them, and that you are protected when you elect to take one. The seller probably has a lot of that item and just wants to get rid of them. Take the deal.</p>

8

<p>Thanks. Based on your experiences, a second chance offer confirmed with eBay should be legit. As long as I follow the eBay rules, using a good CC on paypal, I should be covered. </p>

<p>What if the seller took the $$ and just left town and don’t use that ID any more?</p>

9

<p>If the seller doesn’t respond to my email or comment or question, I generally decide not to proceed with that entity/individual. I have been burned a few times on ebay, though I generally only do a few transactions/year (or less). Once S ended up buying a counterfeit game (got a refund from PayPal on that & the seller was banned from eBay). Once, after I was successful bidder, seller wanted to add shipping even though the item said free shipping to anywhere in the US. PayPal ruled in favor of me again but I never got the item–transaction was cancelled.</p>

<p>I am also concerned when sellers doesn’t have transactions for a long period of time prior to current date–2006 is long to me.</p>

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<p>What if the seller took the $$ and just left town and don’t use that ID any more?</p>

<p>Is it very much money? I have lost money on Amazon but not ebay- still less than $5.</p>

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<p>I like using my AmEx Costco charge card. If I have ANY problem with any transaction, I call their toll-free number & they will dispute it on my behalf. Have NEVER lost a cent with them. You can use charge cards with PayPal as well. Have had better experiences getting refunds, extended warranty protection, etc. with AmEx Costco than any other card so far, so I prefer them on transactions I think may involve issues, like appliances, electronics, etc.</p>

<p>Was even able to get SaveMore vases refunded because they never arrived & have NEVER dealt with SaveMore again.</p>

12

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<p>That’s when you file a dispute with PayPal. It’s almost like having two lines of defense. You have PayPal and also your credit card company. I’ve been burned twice, but both times were before I started using PayPal.</p>

13

<p>Many EBay sellers are small businesses and don’t answer email Saturday and Sunday.</p>

<p>If it’s something you want and the price is good, fine.</p>

<p>Don’t forget to check the combined price with shipping against a standard internet search and on Amazon.</p>

14

<p>If you pay for something and don’t receive the merchandise you file a dispute. If the seller does not refund your money then Paypal returns the money to your account. Filing a dispute is easy if you ran all your correspondence through Ebay. Sellers generally post tracking numbers when they ship so it’s fairly easy to document: You paid, they shipped or didn’t ship and you receive or don’t receive. If you don’t receive you file a dispute. I received an empty envelope last Christmas and filed a dispute. I took a digital picture of the unsealed empty package. The post office had even stamped the package as “empty unsealed” but I never even needed the picture. I requested a refund directly from the seller. The seller refused to refund my money saying it was the fault of the post office and not “their problem.” Paypal refunded. I never pay for anything without using Paypal. It took at most 2 weeks. It goes pretty smoothly as long as you keep all your correspondence back and forth through Ebay. </p>

<p>If I were you I would send a message to the seller ask something innocuous about the product or offer and see if the seller responds. Sometimes I’ve sent something as simply as Thanks for the offer and a quick question like how quickly can you ship or can you send me the dimensions or something simple just to see if the seller is “working.” Generally I’m only suspicious of sellers that don’t respond.</p>

<p>I actually like Ebay. I’ve found missing pieces for my discontinued stoneware that were broken, place settings for my silver, parts for my old Volvo, a new grate for my Viking stove and all kinds of things at far better prices than I can find in my little town or region. I think if you are careful it’s a great way to buy or sell (I don’t sell). If it’s simply too good to be true it’s probably fake is my only advice. Although I’ve had really good luck with cell phone batteries, replacement laptop keyboards and chargers LOL for pennies on the dollar compared to what Dell or Verizon wants to charge me.</p>

15

<p>For a small $ amount I might consider it, but I have a general rule to never accept offers if I am not the high bidder because I assume the high bidder was a shill.</p>

16

<p>The seller must be on CC. Just got a reply, answering all my questions. </p>

<p>Payment on the way. Thanks.</p>

17

<p>Just to give everyone an update.</p>

<p>Good news: I did not lose any $:
Bad news: I did not get the item I have a burning desire to have.</p>

<p>After confirming with eBay the second chance offer was real and got an e-mail from the seller, I went ahead made the purchase on Jan 8th. On the 10th, I got an e-mail from Ebay notifying me the item has been shipped. Upon tracking the item, UPS said it has been delievered on that day (Jan 10th) and the item was left on the porch. </p>

<p>I went out to check, no package. </p>

<p>I went to ebay trying to contact them, the system would not alow me to open a case about “an item not yet received”. The system kept bring the delivery confirmation from UPS - saying you got the item. The system would not allow me to send an e-mail nor giving a phone number to call.</p>

<p>Finally, I get throught ebay’s system by selecting “item received not match description”. The first line represenetative quickly escalated the case to the next level. Further investigation showed that tracking number was for a package sent to the my city and same zip code. But it was sent out on Jan 6th. The weight of the package and the name of reciever are all different.</p>

<p>Clearly, the system says I got a package but the fact is I didn’t. Only because I have been buying similar items at the price range without any problem for several years, they believed my words that I did not get a package.</p>

<p>In any case, the Ebay agent help me override the system to open a case “for item not yet received”. She told me very clearly, once I receive the item, I could close the case and the seller will get the fund.</p>

<p>Last night, I got a full refund from the seller. The seller told me, because I opened a case, that ebay is holding the fund for 21 days. </p>

<p>So, I am still in contact withe the seller trying to get the item at a very attractive price. What do you think? Was the delivery note an honest mistake from seller or there is something fishy here?</p>

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<p>You get what you pay for, D2. When your antennae go up, walk away. Maybe its Karma. Put that money back in your wallet.</p>

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<p>Sounds like a sloppy e-bay seller. If it isn’t much $, and you keep everything going through e-bay (money, messages,…) and on a cc, I don’t see any reason not to give it another shot if it is something you want. </p>

<p>H bought hundreds of lots on e-bay, and my recollection is that he only had true non-performance on one of them where he lost a few dollars (this was before the e-bay guarantee) and that was due to the sudden death of the seller and the seller’s wife being unable to untangle the books/orders, leaving quite a few folks hanging. (OTOH, he never bought computers, electronics, fashion merchandise or other frequently scammed categories of goods.)</p>

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<p>Are you saying that the seller isn’t returning your money for 21 days? Ebay or Paypal won’t hold funds. The seller gave you the wrong tracking number. Now it sounds like he’s trying to string you along. You have 30 days to leave feedback. I’d make sure I met that deadline.</p>