Curious for those who have ordered upholstered furniture - how do you know it’s comfy. Some couches I have sat on in some store are so stiff and uncomfortable, I would be afraid to buy something I couldn’t sit on first. Or does Wayfair have name brands you can try in brick and mortar stores?
I’m like the princess and the pea when it comes to upholstered furniture, so for things that I’ll be using, I must try in person.
In January we bought a small pushback recliner from Costco for our family room. It’s the right size for me (short legs!) and much less $ than comparable chairs we’d been looking at. I’m sure it will last until we downsize in a few years. The leather sofa and chair we bought there several years ago is still going strong and is very comfy.
I ordered a lamp 2 years ago, everything went well.
Yes, I was checking out this thread when it first started and was looking at ordering a pair of club chairs - but I was too fearful if they would be the right size, color, comfort, etc. - and didn’t want to risk the expense of shipping back.
Ended up ordering two club chairs from Costco - free shipping, at my door in a couple of days. When I ordered just so happened furniture was 20% off! They confirmed that I could either return them to a local store for full refund if I didn’t like them or if I saved the original packaging they would send a truck to pick them up free of charge - wow!
As it turns out they are just fine - I saved money, time and we’re happy!
I am very tempted to buy this wall art for our future “new” pad:
I told you - Seattle is the Rat City.
i ordered 5 times small items from Wayfair with one bad experience. i purchased wall click but due to flimsy packaging it came broken (in the end no secondhand on the clock) two times. so i wrote a 2 star bad review but despite i repeated the same review it was never published. the bottomline to me is ‘do not trust the customer reviews’ on Wayfair - they hide the bad ones!
Okay, so I found a mirror I liked, and the best price I could find was on Houzz. I ordered it, got confirmation email, and noticed it shows no sales tax. How could that be? Will they charge me sales tax upon delivery? Have any of you ordered from Houzz?
I can’t speak for Houzz, but Wayfair does not charge sales tax.
Sales tax has to do with state laws. Don’t you guys remember when Amazon didn’t charge sales tax. Then as Amazon had local presence in a state (a warehouse for example) - it was required to charge tax when delivering to that state. Houzz must not be required to charge sales tax in the state you live (same for wayfair depending upon the state).
ordered a huge, very heavy dining cupboard and had to hire people to come get it into the house as Wayfair only delivers to the door. oops. LOL. But I love it and it was half the cost of anywhere else anyway including NC stores. And oh, I had seen it in person in a store so I was sure of wanting it. I ordered matching chairs, however, from NC.
An FYI:
I ordered from Houzz for the first time. The mirrors I bought were the least expensive price I could find, there was no sales tax, and they arrived in perfect condition. No complaints.
Any Perigold shoppers here? Is it worth even looking at their website (have to give them my email before I can even take a peek).
Lots of good suggestions here. I’m in the process of building an in-law apartment that I’ll be moving in to and I need everything lol. I hate to shop but at least I’ve got some online ideas. Some of the things I’m looking for good deals on are a queen size grey upholstered headboard, small rectangular farm table, club chairs for same table, reclaimed barn doors and some type of cabinet/vanity for the bathroom that I can use with either a vessel sink or drop in suitable for talavera.
Yes I have ordered from Wayfair. I have not ordered furniture. What I received was as ordered.
I did order a sideboard from Wayfair that I am pleased with.
I was hesitant to order because I wasn’t sure the color would match my decor so I asked for a swatch. When they told me they didn’t have any swatches from the manufacturer, they assured me that the item was returnable. I asked that if I needed to return, they waive the return shipping fee. They agreed.
But it matched.
Have ordered a few things and been very happy.
I’ve been very happy with their rugs, which go on sale regularly.
Most of my experience with Wayfair has been positive. I did make one return, at their expense, because the Country of Origin was misrepresented (don’t say it’s made in the US when it’s actually made in the PRC.) I had to insist that they pay the return shipping and it took some persistence, but eventually they took care of it.
One of my kids will not order from Wayfair again after getting two defective pieces of furniture that were clearly shipped in unusable condition and not simply damaged in transit. It took months to get a refund. Not sure that the follow up was done in a timely manner, but it shouldn’t have been needed anyway.
My experience with Overstock has been similar; a few glitches with the problems ultimately being resolved.
Maybe I have higher expectations than some people, but it amazes me when I read negative reviews from people who did not ask a retailer to make good on a transaction. Too many complain but then keep the item because it would be costly to return. If I get something that’s damaged or not as advertised, it’s going back on the seller’s dime for a full refund, unless I agree to accept a partial credit as compensation.