Does this site “crash”? The April 1st disaster is still fresh in many of our minds but in addition to that time how often does this site go down completely for hours at a time?
Thank you for your post and for your devotion to the College Confidential forum.
There is no question that any outage, no matter how brief, is unacceptable to us and to the College Confidential community. The outage on April 1st was particularly painful to me personally and I too am still recovering from the memory.
As Roger stated in his post, we work very hard to ensure we provide the College Confidential forum with enough resources to handle the amount of traffic we anticipate plus additional resources in the event of hardware failure or other unforseen events.
There are times in this business, as in other areas of life, when a disaster strikes that we simply don’t have the resources to recover from quickly. Unfortunately we experienced two such events within a month’s time within two different data centers on opposite sides of the US.
So to answer your question, looking at the entire past year for College Confidential, we have experienced virtually no unplanned outages. But due to the issues we’ve faced within the last month, we are working very hard to add additional resources to the site to ensure we are better able to survive future unforeseen issues.