<p>Our AOL IM isn’t working and oldest S who usually takes care of these things is already back at school. We’ve tried rebooting, reloading and checked firewall settings, nothing seems to work. It opens up alright but when you go to message someone the load is imcomplete and then it crashes.</p>
<p>Any suggestions?</p>
<p>Is this a “this-happened-today” thing or a “it’s been going on for a while” thing? If it’s been going on for a while, when was the last time the AIM was working properly? Was there an update done afterwards that may have been incomplete and causing the AIM to crash?</p>
<p>Another alternative is to use an “alternate” version of AIM, perhaps Trillian (which is AIM-MSN-Yahoo-ICQ) connected to one, or AIM+.</p>
<p>It happened today. It might be associated with running a spyware cleanup.</p>
<p>you can always go on aimexpress…which is the same thing [it’s supposed to be for when you’re on a comp w/o aim downloaded or something like that]. anyways, it’s like a mobile version if you will. just search for ‘aim express’ on google and it’s the first link given 
hope this helps for now until you figure out what’s wrong with AIM.</p>
<p>AIM express says it cant’ work becuase of pop-up blockers. I am trying to find how to reset the firewall to allow it.</p>
<p>Have you tried reinstalling? Uninstall + reinstall AIM?</p>
<p>Did you upgrade aim? I got a popup today when I started it asking me to upgrade. Maybe the new version messed with the settings?</p>
<p>Fixed it! Restored computer to Friday, when it was working. Don’t know what had changed but now we’re ok.</p>
<p>Now, wouldn’t it be great to go back in time and fix other things so easliy?</p>
<p>i wish! :p</p>