Lawyer issue

Reposted to remove email correspondance - still looking for advice:

Ok, I’m finally pissed enough with what a lawyer is doing to my sister to ask for advice. This is a lawyer who wrote my dad’s will and who we naturally assumed would help with his estate after his death (Aug 26th). She seemed nice when I met her that week. She talked a good game when she met with my sister and uncle shortly after his death. Then - nothing.

My sister is supposed to be executrix. The lawyer has not yet made this happen, though we’ve been promised it will happen since mid Sept - always promised “later this week.” Those of us getting significant shares in the will had to sign non-contesting papers. These were supposed to be ready for us in early Sept, but by Sept 19th, mine still wasn’t so they had me sign a blank piece of paper with my name on it and told me they’d fill out the rest. I didn’t really want to do that, but had to return home and my sister NEEDS to close his accounts, so did it and left a check for the Surrogate’s Court filing fee. They paperclipped the two together and put it in my dad’s file. I watched them do this.

Nothing happened - even with regular calls/visits. There were promises, always for “tomorrow” or “later this week,” but nothing happened.

Last Thursday I got an email telling me I had to sign a paper and mail it to them. Considering this is 2 1/2 months later with nothing happening, and now they’ve lost the paper too (told her they couldn’t find it), we opted to go with a different lawyer. However, we need dad’s original copy of the will. The lawyer won’t give it to us until her fee is paid. Fine. Give us an itemized bill. It’s now a week later and we STILL don’t have one. They told her the Surrogate’s Court won’t accept a personal check (like what I left for the filing fee). H just called the court. YES, they do. That “fact” is a blatant lie. I sent back an e-mail telling them no, I won’t do it. Work around it (find the other paper) or we’re switching lawyers.

I received an email back telling me my refusal to do so would set my sister back 6-8 weeks as I’d need to be served a Citation for it and the lawyer asked me if I wrote the email or if H did since he supposedly was rude to her secretary. H is never rude. He did talk with her secretary as the name was wrong on the paper and he knew it would have to be fixed. At that time he thought I would do it. I was at work. He didn’t know that was my final straw. Is telling someone a name is wrong and a notary won’t sign for it because I have no ID with that name rude?

She also told me taking a month to do this sort of thing is normal. Aug 26th to Nov 8th is a month in who’s world? Had it been done by the end of Sept, there’d have been no complaint. Even during Oct would have been ok - not ideal - but not complaint worthy.

During this past week (SINCE I implied we’d be going with a different lawyer) one of my sons received his brother’s copy of the will in the mail (name was highlighted) and it had been sent in a pre-addressed envelope - except it had been preaddressed to someone completely different and a new address label had been placed on top. It was still easy to read who the envelope was originally addressed to.

My sister has stopped into the office three times to pick things up (including an itemized bill) and was told it’s all in the county seat - come back “tomorrow.” Today she’s told the bill will be $921.75!!! for, well, we don’t know what. There was only the one meeting - ever - and three papers that were signed. My guess is she’s also charging for whatever she’s done since last Thursday, though I’m not sure what that is besides sending out copies of his will to the wrong grandkids. Perhaps she’s started some sort of Citation to me?

Needless to say, I’m pissed. Very, very pissed.

It’s a totally uncontested will and my sister still isn’t executrix nor can we do it ourselves or change lawyers without the original will she has.

Tell me what you would be doing. I at least want to file an official complaint and I’m interested in posting our experience where others can be warned as well.

Sticking with this lawyer is NOT happening, but we need to get progression going. I do NOT want to give her any more than about $300 and that’s being generous allowing for that first meeting (which lasted a little less than an hour). I’d cave and give her up to $500 just to be done with her. Giving her $900 is way out of line. She’s done nothing - nothing she promised - nothing other lawyers would have done in the same time frame (which should take 2-3 weeks tops) - nothing.

As an interesting tidbit - she ran for a judge’s office back in Sept - and lost miserably in the primaries. Very much last among the options. At the time it was just an interesting thing to see. Now I know why it happened.

Here’s what I would do, FWIW: Contact the lawyer in writing and tell her you disagree with the amount she is charging you. Suggest a smaller amount. Ask for her answer as to whether she will accept that amount by x day (maybe one week from the date of the letter). Explain that if you and she cannot reach agreement on the amount, you will file a complaint with the state’s lawyer oversight entity. KEEP A PAPER TRAIL. Good luck.

I’m 99% sure this lawyer may not withhold the will for payment. That is prohibited. I would contact the local bar association to see where you can file a complaint, as well as the office of the Supreme Court of your state and ask how to file a grievance.

I would not have any further communication with her. Your new lawyer should contact her pronto and tell her to hand over the will.

“My sister is supposed to be executrix”
.“However, we need dad’s original copy of the will.” (so what does it say?)
" and my sister still isn’t executrix nor can we do it ourselves or change lawyers without the original will she has."

After sifting through the story these are the only “facts” I ended up with.
So…who is named in the will as executor? Anybody?

Read the will. The court doesn’t worry about extraneous stuff.

If not specifically named it will be up to the court.

This is in NY if the state matters. The new lawyer is the one who told us to pay her bill to get the will. At that time we had no idea how much the bill was. I naively thought allowing for $500 would be generous and just be done. It’s only because it isn’t that this thread is happening.

Have the new lawyer deal with it.

Certainly file a complaint against this lawyer.

We have copies of the will and know they are true copies as per the meeting with the lawyer. We don’t have her official copy and the new lawyer said we need that one?

My sister is executrix - no questioning that part. Dad asked me and I had him set it up that way because she knows his “stuff” (he was a Hoarder) better than I do. I told him I’d help with the details because dealing with those things (official things of any sort) is not my sister’s strong point. Until now I hadn’t realized how weak she is in that area, so I’m starting to step up more on that end. If it were up to her, this could be dragged on forever as she keeps believing “tomorrow” will happen.

The latest I just heard from her is “not until after Thanksgiving.”

I’ll be in the area next week and will have a bit of free time - hence wanting to know who I can file complaints with. I don’t know if that will hurry the process along or not, but it might make my mind have less fire in it. Silly me wanted dad’s house sold by the end of Oct (we have a buyer). Obviously that can’t happen if we can’t even sell the contents yet. His estate won’t close for a year (from filing I presume), but not having the expense of the house through winter sure would have helped his estate possibly end in the black instead of red.

No one is getting rich off my dad - except perhaps lawyers.

Hmmm, I did some quick research and my 99% sure comment may not be true. Will try to check some more but I’d confirm with new lawyer that the original will can indeed be withheld under local ethics rules. Maybe pay into an escrow account while fee dispute is resolved? IDK.

In NY the old lawyer can hold onto the file as a lien towards payment. But in NY there is a mandatory fee dispute resolution procedure. If your sister signed a retainer agreement with the lawyer the contact information for the fee dispute resolution procedure will be in there. In all events, the new lawyer will have that info, and your sister can go through that procedure after paying the bill ; she isn’t waiving her right to dispute by paying. By the way, the lawyer is right in terms of saying that you need to sign a specific form Waiver and Consent, otherwise everything will be held up by about 8 weeks while they serve you with a Citation.

" We don’t have her official copy and the new lawyer said we need that one?"
YES. You need official copies. You can’t get a driver’s license without official copies. Get real.

'My sister is executrix - no questioning that part".–
So your sister is SPECIFICALLY named in the will?

Who/what is on the will?
I don’t doubt what you heard or how much you love your family…but the law keeps creeping in…
Law is very much spelled in black and white.

And, while I agree with @rosered55 comment about calling the first lawyer and trying to negotiate down the fee, do NOT threaten to report him/her or threaten any other punishment. In NY this could actually be construed as blackmail, believe it or not. If your sister wants to go ahead and report him/her afterwards, that’s her right.

Filing a complaint will not make things move any faster unless the attorney wants to get it off her desk. The ethics committee will just open a case and see if there were unusual delays or if she ignored you. Really, nothing is going to happen over a 2 month delay. She lost a document. That’s not acceptable and she shouldn’t bill you for that, but it is not malpractice. The attorney is slow on responding to you, and you’d prefer another attorney. Most complaints file with the bar are heard YEARS after the issue, not a month after they are filed.

You have asked for an itemized bill. See if she sends one. Why isn’t the new attorney picking up the phone and asking for the file and documents? That’s how attorneys deal with each other.

@melvin123 Thank you for that info. I’m not sure if my sister signed a retainer agreement, but I’m about to call my uncle to ask.

I’ll willingly sign another paper for anyone else - just not her. I already signed one and left a check with her office. I watched them put it in dad’s file. I went in specifically to do it right before we left after she’d waited more than a week past when it was promised - and even then it was blank when I signed it - but I did it anyway to hurry the process along for my sister. (Right form - details not yet typed in.)

I’m tired of “tomorrow, tomorrow, there’s always tomorrow” which has become our theme song with this whole bit of cwapola. She makes tons of promises - and does nothing. Meanwhile we can’t even close dad’s bank accounts 2 1/2 months after his death. Since nothing is contested with this will, she’d told us we could do all of this the week after that meeting back in the beginning of Sept.

Sorry, I didn’t mean to imply that the filing of a complaint would or should be any leverage with this lawyer. I think it’s a completely separate issue. But I do think she should be reported.

@gouf78 My sister is specifically named executrix in the will.

We have never mentioned reporting anything with this lawyer to her. It’s only come up among us today after seeing the amount of the bill she’s said we’re getting (someday) considering how little she’s done.

The new lawyer offered to do it, but said it would be cheaper if we got the file to give to him. Remember, dad’s estate is likely to end up in the red as it is. We still want a lawyer involved to be sure everything is done correctly. Dad didn’t file much in taxes or other things either. We don’t want to be on the hook for anything going wrong. The new lawyer understands all of this and seriously can’t be worse than she is.

“Silly me wanted dad’s house sold by the end of Oct (we have a buyer)”

I TOTALLY get this. It just doesn’t happen most time. Sucks.

Ok, if nothing was signed… then what. Does anything change or is it implied?

Oops, I definitely do not mean to encourage you to do something that could be considered blackmail. Sorry about that! Here is information about New York state’s grievance process: http://www.nysba.org/resolvingconflict/

So the new lawyer wasn’t willing to help you go after it? No advice on how to proceed? (Or did Sis not have an extensive convo with the new person yet? Was there a sit-down?)

Long story short: I do agree to call the NYBar Assn. NY has codes and an ethical position re: handing over the will to the executor. But if there’s a legit unpaid bill, that does complicate.

Be concise. Your father died on xx, the lawyer has delayed providing the will, not provided docs promised for Sept, you want to switch lawyers, she won’t give you a copy of the original and won’t present a bill you can pay, to end your relationship (and get the will.) What can I do?
That simple, not some of the details here that give us more. Not until they understand your core question and need.

I’m surprised the new attorney just stepped back. See what you can learn about this, from Sis.

adding: you can pay the bill and still dispute it, within the system.