Am looking for suggestions from anyone who has subscribed to this for the baseball season. D (who lives in LA) told me her SO would really like it for his birthday, so I purchased it yesterday, provided his email account and a password. He spent a lot of time with tech support last night and today because he never got a confirmation email to activate his account last night, nor could he log on, despite the charge showing up on my Visa bill right away last night. He texted me and suggested that perhaps I should ask for a refund because the website is not working on any of his devices and he’d been working with tech support for almost two hours today. I felt bad because I know he really wanted it, but what fun is a birthday present when all it does is ruin a whole day and you get nowhere. So then I told him that I’d get him two tickets to his favorite team when they came to town to play the Dodgers. So we looked at dates, and he must have gotten a second wind, because he said he was going to give it one more try tomorrow to get the account activated. He has a direct email for the guy who tried to help him out today and will reach out to him again.
But I keep thinking… how can something like this be so difficult to figure out? He did finally get the email confirming the subscription, but can’t activate his account from a laptop, iPad, or smart phone. Has anyone else had this level of technical difficulties trying to use MLB.TV?