Received package from Amazon that I didn't order

For starters, let me just say I am probably the only person in the whole world who does NOT have an Amazon account.

Today I noticed a package on my front porch which was apparently delivered by UPS in the last few days. I never go out my front door and was not expecting anything so I didn’t see it. It is from Amazon, an iPad case marketed for kids due to its shock absorbing capabilities or something. It is hot pink so was probably meant for a little girl. It was addressed with my name and my address, but there has been no money charged to my bank account or credit card. I do not have an iPad (or a little girl, for that matter :slight_smile: ) so I have no use for it.

I went to and searched for this thing. It costs about $15. I tried to “Ask a Question” of the seller, but it won’t let me without signing in to an Amazon account. I don’t want an Amazon account. I just had to close an old ebay account because it got hacked. I am not a big online shopper.

I really don’t want to spend my lunch hour trying to call customer service. I am sure they will just tell me to keep it and they will ship another to the actual buyer. My only reason for calling is so the buyer will be shipped another one sooner and a little girl will be happy. On the other hand, I am very possessive of my time. What would you do?

Did anyone ever order and send you something from amazon?
They may have had it sent to the wrong address.
When I have sent things to other addresses, they stay in my list of address options. Often the last address becomes the default.

There is a thread on here in Dec about a scam where people send things then send you a ‘return’ label and the item really goes to them.

I’d do nothing.

Do you have a friend or a kid who could log into THEIR Amazon account and pose your question?

I’d call amazon. Forget the account stuff. That’s really weird. Do you have a granddaughter or goddaughter by chance?

Last Christmas I got a delivery of someone else’s photos from Shutterfly - it was bizarre cause it had my name and address, but their photos. It was worth it to call, they had me just toss the pictures, but then they rushed another set of the prints to the rightful owner.

I ordered something from Amazon for around $20. I got a text to say it was delivered to my porch - I live in an apartment with doorman. Needless to say, it got delivered to someone else. I called Amazon and was given a refund to order another one right away. I wouldn’t worry about it.

OK. I called Amazon. The dude said it must have been a gift that someone sent me. I explained that I have no children or iPad and therefore no one I know would send this to me as a gift. I asked if he could look to see who paid for it, but since it came with no packing slip, there was no way to trace it. He told me to keep it. So I guess I will see if any of my friends have grandkids who need it. The students in our school district are all issued Chromebooks, so the school would not be able to use it.

By the way, I could not find a phone number on the Amazon web site. Every time I clicked on “contact us” it asked me to log in. I finally posted on their Facebook account and got a prompt reply, telling me to click on the “skip log in” link, which does not exist. They finally gave me the phone number to call.

^yes, no phone number!!! I just google search “Amazon customer service” and it comes right up.
Silly. This even when logged in.

This happened to me with a major retailer. Their online security staff explained that people who have stolen credit card numbers will sometimes make a cheap “trial balloon” purchase to see if the card works before they go for bigger purchases. They don’t send it to their address for obvious reasons, yet can gain info by having a transaction to track. They were able to give me last 4 digits of credit card used and it was not mine. Package delivered here was a low cost child’s tee shirt. Accidental deliveries around the holidays may be an entirely different thing.

This happened to me , too, not with Amazon with Harry and David. I got a box of Royal Pears. A sender couldn’t be identified. I am afraid if I ask relatives around if any of them sent it, it may be construed fishing for presents. Yet if someone did send it and I don’t write a thank you, I’d be rude. My perfect xmas was slightly marred by this hiccup.

To add on to post 9–it’s probably a stolen credit card and they opened an account on Amazon in your name or uses your shipping address to pick up their packages. They must be in your neighborhood. You don’t actually use your porch often and just happened to pick up the item. You really don’t know how many times this has happened.

This package was delivered by the USPS (not UPS as I originally thought) so it was probably put there on Saturday or before. I didn’t find it until Monday. Although I don’t go out my front door often, my mailbox is in the front of my house so I drive by to get my mail and always look on the porch to check for packages. My D sometimes gets stuff at my house, and my S and new DIL used my address for wedding gifts since they live in an apartment. I truly do not think it’s someone using my address repeatedly for their scam.

No money has come out of my checking account so if it were bought with a stolen card, it wasn’t mine. I think it was just a mistake. Back before the internet, I received a delivery that wasn’t something I ordered. It was a wind-up ceramic carousel that played music. I called about it and was told to keep it. I donated to my kids’ silent auction fundraiser. This time, it’s going to a co-worker’s niece.

Just saw this article online that may explain the unordered package scam –

It may be a scam by the vendor like the news link mentions. I recently had a bad vendor on Amazon and I was amazed to see many glowing reviews of their products and customer service. Suspiciously short reviews like, “great product”, that nobody legit ever bothers to make on a site like Amazon.

If it keeps happening, you can write “refused” with a marker on any unopened package and USPS will return it to it’s sender at no charge to you. I’m not sure about UPS’s policy, but I bet you could do something similar and drop it in one of their boxes or bring it to one of their storefronts. Or even call them and tell them to come back and get it.

Amazon is a perfect vehicle for this kind of scam since they have so many deliveries and will readily absorb the cost of mistakes.

Wow, so many different ways to cheat and scam. Thanks for sharing this. I wouldn’t have thought of it but it does make sense.

This is a very educational thread.

That link sounds like this OPs answer. $15 for a glowing review, highly placed. Crazy. I can imaging how scary it must be for the couple in the link if they get these twice a week!

Announcement: I will give your product a great review if you give it to me for free!

NJRes, I guarantee that there are plenty of takers!

Reviews used to be useful. No anymore. I recently received an email from someone peddling an app to be included in one’s website that provides a service or a product. The app is supposed to boost one’s Google reviews. The app allows users of the service or product to leave feedback for the provider. If the rating is 3 stars or lower, the feedback is sent directly to the provider, but a 5 star review somehow ends up sent to Google reviews. A 4 star reviewer is asked to rethink the rating a bit… something like that.