SAI Cannot Be Calculated - Your signature is required on your application, but it has not been provided yet

Paying for College
1

Contact your congressman if you get the message:
SAI Cannot Be Calculated - Your signature is required on your application, but it has not been provided yet.message.

You can find their contact info here: Find Your Representative | house.gov.

Our colleges will not know we are affected by this issue until it is listed on the “Open Issues” page (2024–25 FAFSA Issue Alerts | Knowledge Center).

When I asked why it wasn’t there, this was their response:
"This is not technically a fault in the form, the parent or student and submit the application once they are done with their portion, even if all signatures have not been applied. Once the student or parent gets done they are suppose to exit the form and allow the other to complete their portion. "

Let’s create a pressure campaign to get it listed.

2

We can’t even complete the form. The system thinks my wife has an account, she doesn’t. When we try to set one up, it won’t let us. When we tried to recover her non-existent account, we get the “no such account exists” which we already know.

Calling the 833 number and being on hold over hours, usually gets conveniently disconnected when the rep doesn’t know the answer and can’t help.

3

So your wife is unable to set up an FSA ID? What exactly happens when she tries? At what point does she get an error message?

4

Last step. Error, can’t proceed.

5

One idea: An email address can only be associated with one FSA account. Is your wife by any chance using the same email address you or your child used?

6

that’s a possibility. Thank you. May try using a different email address.

7

Thank you very much for this advice. This actually worked. Very much appreciate your insight.

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