@jym626, the S and X already have keyless driving through the regular Tesla phone app. Hubby uses it sometimes. I don’t because I worry more about my phone running out of battery than I do a problem with the fob.
I am curious to know how efficient getting moderate to major auto body work performed is handled? Do you wait long for parts, body repairs only done at Tesla repair shops, etc.?
We asked when we took delivery. Body work is apparently done by body shops. This is true for Toyota dealership were we live. When kid needed to get some scratches out, the folks at Toyota sent her to an independent body shop. That was their SOP. Or they could have taken her car there for a not so small fee on top of the body work.
Going up the food chain apparently worked. The shaming email got the squeaky wheel going. Mr. wrote to someone at Tesla that it does not make their cars look good when the owner has to climb in through the pax door to drive it. 
If it did not get their attention, the next stop would have been a Twitter or YouTube post of how ridiculous it looks.
A Tesla dude arrived in a Ford van with a Tesla logo (lol) and is fixing the stupid door which already cost us a pair or Mr.'s pants!
Perhaps they recognized that the Tesla Semi could not make it down your street. 
fwiw: excellent quarter.
http://ir.tesla.com/static-files/725970e6-eda5-47ab-96e1-422d4045f799
Maybe F can partner with Elon to form a JV - call it Fesla Truck? lol.
Customer service needed some prodding and shaming. Mobile service - so far, so good. Got 9.0 installed. Apparently all door locks are being changed to the newer configuration. Good thing it is not raining like crazy!
My husband knows I have an interest in getting a Tesla. This morning he sent me this:
Consumer Reports is the last place I would look for car reviews. Note how the headline says “Tesla” but they actually dinged all US manufacturers, conveniently before their earnings releases?
I’ve had my Tesla for 2 1/2 years. In that time I’ve been to the shop 4 times. Twice for the annual service, once because I needed to extract a credit card that had slipped into the center console, once to fix the charger, which I’d broken when I put something heavy on it by mistake.
I do know of people who had problems with their cars when they first got them but mine’s been great. No oil changes, no spark plugs, coolant or fan belt to replace.
According to CR:
Mr. reports that once he escalated his complaint, Tesla took care of the issue promptly and that the mobile service was great. The tech guy upgraded the locks on both doors to the new version (our X was made in August 2017). Unfortunately, he also updated the software to 9.0 and needless to say, Mr. is livid that he can’t have rear view cam display on while driving! He also hates the fact that there is no longer a split screen option.
Also have to say that when Mr. took his V-8 truck to the airport, he was complaining how sluggish the truck felt compared to the X. He was probably cursing the little rental car he was driving!
That’s a common complaint on the TSLA blog about the new sw. That being said, I can’t understand at all driving with the backup/rear camera on. Can you share what he likes about that?
The rear view mirror is very measly. With the camera on, you can see approaching cars… it really is a very useful feature. Map now shown by default… not so much when we drive around our town.
Some cars now come with rear view mirrors that can be switched to camera mode:
https://www.extremetech.com/extreme/229518-hands-on-with-cadillacs-wide-angle-lcd-rear-view-mirror
In camera mode, they give a wider view and are not obstructed by passengers or cargo or the car itself (for cars with small rear windows) in the back, but may not be as clear in bad weather that gets water or dirt on the camera lens, or at night where other cars’ headlamps are worsen the resolution (possibly partly because they are typically mounted lower in the brighter areas of other cars’ headlamps).
Hmmm, to each their own, as my mom went to say. After posting earlier, we just went out to dinner so I turned on the rear camera in the M3. Found it of no value.
But then I took driver’s training from a drill sergeant who always said, ‘keep your eyes forward, don’t worry about the guy behind you bcos you can’t do anything about him anyway’.
My model 3 allows for using the rear camera, but it would be very distracting to leave it on while driving (in my opinion a bad idea). My civic, on the other hand, uses the backup camera to show the passenger side view when using the right turn signal (and only then). I find it very useful in ensuring via a quick glance that no one’s hiding in my blind spot. I kind of miss that feature on my Tesla, and I find myself looking very far over my right shoulder - which feels like an extra moment of distraction to be avoided.
M3 and X are quite different when it comes to rear visibility. According to what I have seen on the Tesla forums regarding the rear view issue, Model X owners are the most disappointed bunch. Some even contacted Tesla to cancel their upcoming software updates (which Tesla apparently did, so it says something about this version being a miss for at least the X).
never driven an X, so have no insight into visibility, but the M3 is not very good either – small rearview mirror, and high deck. That being said, adjusting side mirrors appropriately makes a huge difference in clearing out blind spots.
https://www.wikihow.com/Set-Rear%E2%80%90View-Mirrors-to-Eliminate-Blind-Spots
Here is another page on mirror adjustment to minimize the rear quarter blind spots:
https://www.caranddriver.com/features/how-to-adjust-your-mirrors-to-avoid-blind-spots