USF Class of 2024 Anyone Else Locked out of LLC Application?

My son completed the entire general housing app, excepting the ONE item that CANNOT be completed until March, orientation sign up. However, we have been told that he can absolutely apply for his LLC of choice right NOW. The application is OPEN, but he is completely locked out.
His Gen Housing app shows one category incomplete: schedule orientation. Again, this cannot be done until March. I believe that this item is what is locking him out…and therefore is a glitch…as I have been told he indeed has access to apply now. I am sad he may miss out on applying because we have made no headway in solving the issue. Anyone else locked out of the Honors or other LLC applications?