The people associated with the the community or editorial are around, but we have new team of product managers, designers and developers. I think this has some advantages, but there are definitely growing pains. We spent some time last week going over what happened so that we can do better next time. There’s more time set aside this week. It may be hard to tell right now, but we are working on improving our process for the future.
Content is king. And the content people want is the interesting discussions among interesting people. Disregard that at your peril.
Since there’s more time set aside later this week, I’m going to suggest the following:
[ul][]Beta test all changes (and honestly, this is the biggest one)
[]Don’t close old threads for inactivity (putting a tag at the end of them saying that the discussion is from long ago and so you might not get a response or such, sure, but why prevent years-later followups?)
[]Allow discussion of ongoing important public events, especially those that directly affect higher education *ahemcovidahem
[]Make it easier to browse the forums—for all the flaws of the old (Vanilla?) system, browsing was so much easier with that setup
[]Consider paid moderation, for the reasons listed upthread[/ul]
As you know, history often repeats itself. “Some time” probably is enough to even begin to scratch the surface. Numerous members have volunteered to help and provide insight and perspective. You proclaim some as experts who can give advice to others but you and your team don’t seem to want to take their advice regarding what works on this website and what doesn’t.
Jon, imo, you’re trying to be open. But you’ve got a bunch of knowledgeable real life analytical sorts posting on this thread. None really want to hear there’s a new team, if those don’t select, design, and implement in an effective way.
Fwiw, personally, my 2 buttons are visually separating boarding school or transfer related posts in Latest Posts (hate needing to verify what subforum before clicking.) Color coding the title would do it for me.
And somehow elevating the interaction with hs kids.
Not a reddit free for all.
If you have to shut down fast-moving threads because they’re too hard to moderate, the fact that they’re fast-moving and difficult to moderate should tell you that the threads are relevant and interesting to posters - that’s why they’re fast-moving. In my opinion, you need to find a way (paid moderation?) to ENCOURAGE fast-moving and relevant threads, not shut them down due to moderation issues. Aren’t engaged and fast-moving threads the exact thing that makes the site relevant and interesting?
You make perfect sense! The admins want to control how many, where, and when the page clicks occur for the ad revenue. Does it make sense for a site to want to shut down traffic to it? We need a better explanation from the admins. And I still don’t understand the issues with a megathread!
There is to be more info (maybe just about Kai Bot; not sure) later this week:
http://talk.collegeconfidential.com/discussion/comment/22925884/#Comment_22925884
Ya’ll are about to lose me here. Today the Kai blue banner moved right over the post comment button while on my phone. I didn’t see it until I try to hit post and it took me to kai and then I lost the vast majority of my response (only a few words got saved). Then I opened CC on my laptop and it didn’t sync with my phone so it said I had new notifications but I had already seen them all. Interestingly the posts were fine in terms of where I left off reading so it’s not a syncing issues.
Just take Kai down while you figure it out! Please!
The same thing happened to me (the blue bar got in the way when I attempted to post, it took me to Kai and then most of my post was lost when I got back to it).
Kai is not ready for Prime Time. This is why beta testing on different devices is a good thing.
Kai is not following TOS, and should get at least a timeout (temporary ban). Has Kai been given some warnings?
As @CCadmin_Jon previously announced, we have shared your feedback internally and the team decided to roll back Kai from the forums until we are able to offer an improved version that does not disrupt the forum life.
The team is working hard to improve the Kai experience and the plan is to add it back to forums once it’s ready. We believe Kai is a great resource, especially for students or new users. Kai is still available on the CC homepage, as well as our Schools, Guidance, and Careers section.
@CCadmin_Sorin, thank you!
Thank you
Hooray! Thank you!
Buh bye Kai!
Just noticed it was gone… Yea!!!
Yay.
If it comes back, how about a button discretely placed above the thread contents? Out of the way. As I type (even just now,) Kai gets triggered.
When I back out of that, I’m returned to Latest Posts or Bookmarks, have to reopen the thread.
Please give users the option of deleting Kai if they want to.
Yay gone!