Need advice about serious issues in a private boarding school (New York). We are new to the US and don’t know what to do

Yes, thank you. We made this decision because we believed that a boarding school environment would help him learn English faster. Right now he stays at school five days a week, and we bring him home on weekends. We are already considering switching to a day school, but at the moment the bigger issue is the legal and administrative side of the transfer — especially making sure the current school does not provide a damaging recommendation.

At this point I’m also just trying to understand whether what has happened is considered normal or not from a legal perspective, because we are new to the U.S. and I honestly don’t know how situations like this are usually handled.