Doughill, I wish your wife a full and speedy recovery.
But your post is not reassuring on two counts. First, you only repeat what we’ve heard over and over, a general "We’re looking at/working on everything. " It’s been a month and a half. Surely someone can come up with a better response than that by now. As notrichenough says, is it really asking too much to get some idea of what you’re working on and some idea of when things might start to get better?
Second, are we to understand that you are the only person tasked with fixing this trainwreck?