The reply I received from my son when I asked the same question this morning was, “Maybe I will call later.” That is code for, he will never get around to it!!
I know when this happened to my daughter, Amazon didn’t act like they cared and would not share who the sender was, or verify it wasn’t on her account or her credit card. Of course she check both and saw nothing charged to her card or ordered from her Amazon account. I know my son checked his also after this event.
There was a real concern here as it was a large box. Being as it was addressed to the couple, they were concerned with what was in the box as no one in either family sent them anything. When they place orders, they are always sent to my DIL at her office. Obviously the police and FBI were concerned as they came to the house and sent the bomb squad.
If the company would have answered the phone or email, it would not have escalated to having the police involved.
Yesterday I received an emailed receipt from Sak’s Off 5th in Cypress, TX. I’ve never been to Cypress, TX, nor have I ever bought anything from Sak’s Off 5th! The receipt indicates that it was purchased on a Discover card and I don’t have one of those, either. I’m assuming the customer keyed in an incorrect digit in the email address or something. I can’t imagine how there could be any fraud connected with the emailed receipt. Hope not!
No, it was text. I know better than to click any links or attachments! I called the store to ask about it and they weren’t much help – just said not to worry about it, it was probably a mistake. 8-|
Wow @intparent, I just bought a great number of items from Wayfair, they had competitive pricing and took great care of me, things arrived earlier than stated on all, but one purchase. I am shopping for a rug now and your post has be doubting. If only the peon who made this bad decision realized the potential damage they did.
I received a package from amazon today. Organic argan oil. The packaging said it was a gift and had a QR code. When I scanned that, it said that I could email thanks to the sender.
Greer was the name. I didn’t order this and I don’t know anyone by the name of Greer. I have no idea of what to do now.
Received an email yesterday telling me I had purchased an ebook from amazon, but I had not!! Credit card charged $9.99 and book sent to my kindle. I HAD NOT PURCHASED THE BOOK!! Amazon’s lame reply, from 2 different people, was “beef up your password”. But why would a thief buy a book and send it to me?
Amazon’s gotten too big for their britches–don’t give a damn about customers.
@madad – that’s an easy way to (sort of) launder money. Criminals “publish” phony books on amazon.com then use stolen credentials to purchase the books. Amazon takes their cut and sends the rest to the criminals’ bank accounts, which they withdraw ASAP. Ta-da, clean money!
But not disagreeing that Amazon is dropping many balls lately.
Have you noticed that after you place an order and immediately cancel it that an option
of reasons why is that it is a third party seller? Yes, they know that the third party seller return
policy and lack of consumer understanding is wrong—
I fought a fierce battle with them over $23.99 and got my money back but will never purchase
from a third party again. And they know! but do not fix it!